Ordering, Shipping & Returns

Ordering

We offer the following methods of ordering.

  • Order through this website
  • Download and complete our Excel Order Forms
  • Create your own spreadsheet with order and recipient details and email it to us at peanuts@crossdogs.org
  • Send your order and recipient details directly in an email or scan your written order and recipient details and email to peanuts@crossdogs.org
  • Mail your order and recipient details to our mailing address
  • WE PREFER NO TELEPHONE ORDERS (too time consuming and there is a higher likelihood of mistakes)

Shipping

After over 20 years in the peanut business, we have decided the most honest method of calculating shipping cost is to let UPS do it and then add that amount to your bill.

We will include a UPS copy if you don't trust us. (1 day delay)

Returns

If you are not satisfied with any of our products, please contact us immediately.

We ask that you return the product along with pictures to validate your claim.

Depending on your reason for returning, we will decide what action to take. Anything reasonable, we will ship you a new product at our expense, or refund your money.

We do our very best to please; we appreciate our customers; and we want to keep you as a happy customer.

Gra Whitehead, Founder